The foundation of effective people management is setting expectations. This practice begins at the time of hiring and is a dynamic and continuous process. Ensuring staff knows what is expected of them is more than defining performance expectations through a job description—although this is the baseline. It is connecting staff’s efforts to the goals of the departments larger goals and strategies.
In order to ensure expectations are clear and connected to the overall goals of the organization, managers need to set the stage for dialogue and establish a consistent and iterative process through which both employees and managers can improve outcomes.
View our video below to review steps to take to set clear expectations